Privacy Policy

This policy applies to all information collected or submitted on the pick3pro website (the "Website") and the Application (the "App").


Information We Collect

The Basics

Jimmy Wright ("us", "we", "our") takes personal privacy seriously. The App does not collect any personal identifiable information such as your name, email address, phone number, contacts, or location at any time of use.


If you contact our Website for support then your emails and email addresses will be retained strictly for providing support to our App.


In addition when accessing our Website we may store basic technical information, such as your IP address, in temporary memory or logs.


Analytics

Apple collects telmetry from our App and provides it to us in an aggregated, anonymized fashion. For example, we can see how many users from a given country downloaded our App, how many users installed our App from a given marketing campaign, etc.


Apple does not provide any information about individual users to us.


Crash Reports

We use Firebase Crashlytics to provide us information about crashes and malfunctions in our App to help us improve our product.


If the App crashes during normal use, the next time you open the App the App will send certain information about the incident to Firebase Crashlytics. This information consists of the device type, OS version and certain hardware information about your mobile device, the time of the crash, the state of the application at the time of the crash, and stack traces. No personal identifiable information is transmitted.


Firebase Crashlytics' Privacy Policy can be found here.


Email

If you email us for support or other feedback, the emails and email addresses will be retained. The email addresses will only be used to reply to the concerns or suggestions raised and will never be used for any marketing purpose or sold to 3rd party vendors.


We do not send marketing or promotional emails.


Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.


Children’s Online Privacy

We never collect or maintain information at the Website or through the App from those we actually know are under the age of 13, and no part of the Website or the App is structured to attract anyone under the age of 13.


Information for European Union Customers

By using our services and providing your information, you authorize us to collect, use, and store your non personal identifiable information outside of the European Union.


Your Consent

By using the Website or the App, you consent to this privacy policy.


Contacting Us

If you have questions regarding this privacy policy, you may email support@pick3pro.com.


Changes to This Policy

If we decide to change our privacy policy, we will post those changes on this page.